Senior Engineer / Founding Technician MSP
Full Time • TeamLogic IT, Flagler County, FL
Responsive recruiter
Be a part of the foundation of a the local MSP from day one
We are launching a new TeamLogic IT office in the Palm Coast area and are making our first technical hire. This is a founding Senior Engineer role for someone who wants ownership, autonomy, and real influence in building a managed services business the right way.
This is not a backfill position and not a large-team MSP environment—yet. You will be the primary technical authority, escalation point, and standards-setter while working directly with clients as the business grows.
About the Role
As our Senior Engineer, you will be the primary technical authority for early clients and play a role in how we deliver managed IT services. Early on, the role is hands-on and broad. Over time, it naturally evolves into technical leadership as we add clients and grow the team.
As our Senior Engineer, you will be the primary technical authority for early clients and play a role in how we deliver managed IT services. Early on, the role is hands-on and broad. Over time, it naturally evolves into technical leadership as we add clients and grow the team.
If you enjoy solving complex problems, owning outcomes end-to-end, and having a real voice in how things are built, this role was designed for you.
What You’ll Do
- Act as the primary escalation point across client environments
- Design, implement, and support SMB IT environments including:
- Microsoft 365
- Windows Server & Active Directory
- Networking, firewalls, and VPNs
- Backup, recovery, and security solutions
- Lead client onboarding, migrations, and infrastructure projects
- Work directly with business owners and end users to assess needs and recommend solutions
- Establish and document technical standards, processes, and best practices
- Select, configure, and optimize MSP tools (RMM, PSA, documentation)
- Help shape future team structure and mentor additional technicians as we grow
- Participate in limited, reasonable on-call support (shared as the team expands)
Who This Role Is For
This role is a strong fit if you:
This role is a strong fit if you:
- Have significant MSP experience supporting multiple SMB clients
- Are the person teams escalate to when issues span multiple systems
- Enjoy working without heavy bureaucracy
- Are comfortable being hands-on while thinking strategically
- Want to grow into a technical lead or management role
- Prefer ownership and trust over rigid job boundaries
Experience & Technical Background
- 5+ years of IT experience, with meaningful MSP experience
- Strong hands-on experience with:
- Windows and Linux servers, virtualization (VMware, Hyper-V), and cloud platforms (Azure, AWS)
- Networking protocols, firewalls, VPNs, and cybersecurity best practices
- Monitoring tools such as SolarWinds, Auvik, or similar
- RMM tools (e.g., NinjaRMM) and ticketing systems (Autotask PSA, ServiceNow, Zendesk)
- Documentation platforms (Hudu, IT Glue, SharePoint) and process standardization
- Proven ability to troubleshoot complex issues and manage IT projects end-to-end
- Excellent communication skills and a strong customer service mindset
- Adaptable, collaborative, and comfortable in a fast-growing environment
- Certifications are a plus, but real-world MSP experience matters most
Compensation & Growth
- Competitive salary based on experience
- Comprehensive health insurance plans
- Generous paid time off and holiday schedule
- Performance-based incentives as the business grows
- Clear path to increased responsibility and leadership
- Support for professional development and certifications
Why This Is Different
This is not a role where you “stay in your lane.” It’s a chance to:
This is not a role where you “stay in your lane.” It’s a chance to:
- Be trusted as the technical authority
- Influence decisions from the start
- Build something durable and well-run
- Grow with the business rather than outgrow it
If you’ve ever thought “I could build this better if I had the chance”, this is that chance.
Interested?
If this sounds like a role you’d enjoy, we’d welcome the chance to connect.
Company Overview
TeamLogic IT offers a dynamic, supportive environment where your contributions are valued and your growth is encouraged. You’ll work on diverse and challenging projects, sharpen your technical skills, and make a real impact on clients’ businesses. As part of a local office, you’ll also benefit from collaboration and support across a broad North American network of technicians.
TeamLogic IT offers a dynamic, supportive environment where your contributions are valued and your growth is encouraged. You’ll work on diverse and challenging projects, sharpen your technical skills, and make a real impact on clients’ businesses. As part of a local office, you’ll also benefit from collaboration and support across a broad North American network of technicians.
Our growth isn’t measured in numbers, it’s an investment in aligning with the best talent.
If you have a background and skillset for IT and a determined mindset to overcome any obstacle, you’ll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries, flex know-how and resolve challenges with smart solutions. That’s a good thing since technology is always advancing, creating an environment that’s fast-paced and dynamic. When you work for a local office, you’re part of a bigger entity that fosters team collaboration among hundreds of technicians across North America.
We’re Committed to a People First Culture
Our philosophy is to support small- and medium-sized businesses across the country so they perform better, grow faster and achieve more. As a result, we are constantly providing our teams with the highest level of support, training and career advancement opportunities in an industry that is constantly evolving.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to TeamLogic IT Corporate.
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Flexible Scheduling
Competitive Compensation
Career Advancement Opportunities
People First Culture